Care recruitment, built around retention.
We're focused on finding the right individuals for your organisation, not just filling vacancies. Every candidate is screened against your values, your team and the people you support, so the people we place are the people who stay and contribute long term.

What we do
Four ways we help you hire.
Retained recruitment partnerships
A true partnership. We can work alongside your existing recruitment team, support them, or lead the function on your behalf when that's what you need. We can recruit as a clearly badged third party, or adopt your branding, policies and tone of voice and recruit as an extension of your organisation, including attending recruitment events on your behalf. We blend local and national attraction methods, and you stay in control of any ancillary advertising or platform spend.
See our cost calculatorOne off placements
Single role campaigns when you need senior expertise without committing to a retained engagement. Retention built into how we screen, not bolted on after.
See our cost calculatorRecruitment process design & improvement
Reviewing your end to end hiring journey, from adverts and screening through to interview, offer and onboarding, then rebuilding the bits that aren't working.
Care recruitment training
Upskilling your in house team to run better campaigns themselves. See our training catalogue for live and online sessions.
Browse training
We've been in your position and we know how it feels.
Most recruitment agencies haven't run a service or led a team. We have. That changes how we brief, how we screen and the conversations we're willing to have with you.
- 25 years lived and worked experience in health and social care, across residential, supported living and domiciliary services
- Experience scaling recruitment in small, medium and large care organisations
- Sector specific, values based screening with scenarios and lived experience explored
- Honest, evidence based feedback when a role, salary or process is the real problem
- Focused on quality and retention, not just bums on seats.
How it works
Our retained process.
A clear, four stage approach so you always know where we are and what's next. Hover a step to read more.
Step 1
Discover
Your organisation, your roles, your values.
Step 2
Source
The right people, not just the available people.
Step 3
Shortlist & screen
Properly screened candidates, with a clear summary on each.
Step 4
Onboard
Your stress, off your plate.
Roles we recruit for
From frontline to head office.
We're focused on matching the right individuals to your organisation, your team and the people you care for. If a role isn't one we can add value on, we'll tell you, and we'll back any feedback with evidence and research, not a thumb in the air.
- Care Assistants
- Support Workers
- Senior Carers & Team Leaders
- Care Coordinators
- Deputy Managers
- Registered Managers
- Trainers & Assessors
- Head Office & Operations
Go deeper
More on how we work.
One off placements
Single role campaigns when you need senior expertise without committing to a retained engagement. Pricing structured around a percentage of annual salary or a fixed fee, with retention built into how we screen.
Read moreRetained partnerships
An ongoing partnership shaped around your hiring volume and budget. You stay in control of spend and tools. We can layer in assessment day design and delivery for senior hires, including hiring manager assessments.
How it worksEstimate your costs
Indicative figures for single placements and retainer tiers, so you can sense check budget before we talk.
Open the calculatorCommon questions
Care recruitment, asked and answered.
What does Northbrook charge for care recruitment?+
We offer a percentage of salary or fixed fee model for one off placements, and a tiered monthly retainer for ongoing partnerships. Use our calculator for indicative figures, or get in touch for a tailored quote.
How long does a typical care recruitment campaign take?+
For senior care roles we usually shortlist within two to three weeks of agreeing the brief, with offers landing inside six to eight weeks. Volume frontline campaigns are faster.
Do you offer a replacement guarantee?+
Yes. Every retained engagement includes a defined replacement window in writing. One off placements include a rebate scale.
What's the difference between retained and contingency care recruitment?+
Contingency pays per placement and rewards speed. Our retained model is a fixed monthly fee with deeper screening, accountability for retention and onboarding follow through to week 12.
Are you experienced with CQC regulated services?+
Yes. Our founder is a former Registered Manager, and Safer Recruitment under CQC Regulation 19 (fit and proper persons employed) sits at the heart of how we screen, reference and document every placement.
Let's have a chat.
If you'd like to talk through a role, your team or your wider hiring plans, book a chat and we'll come back with an honest view of how we'd approach it.
