Take a more strategic, data driven approach to workforce stability with this Retention by Numbers training course, designed specifically for health and social care organisations. This course focuses on helping providers understand, measure, and improve staff retention using clear metrics, practical tools, and informed decision making.
Staff retention is one of the most significant challenges facing the care sector, directly impacting quality of care, team morale, and organisational performance. This course helps you move beyond assumptions and guesswork by using real data to identify trends, address issues early, and build a more stable and engaged workforce.
Aligned with Care Quality Commission expectations around safe staffing, leadership, and well led services, this training supports organisations in demonstrating effective workforce management and continuous improvement. By understanding the factors that influence retention, leaders can make informed decisions that improve both staff experience and care outcomes.
Training can be delivered at your workplace or at our dedicated training room in Yeovil, Somerset, offering a flexible and professional learning environment.
What this course offers
This course provides a practical introduction to using data to improve staff retention in health and social care. Learners will explore key workforce metrics such as turnover rates, absence levels, and staff engagement indicators, and how these can highlight underlying challenges within teams.
Participants will learn how to analyse data effectively, identify patterns, and link workforce trends to organisational performance and care quality. The course also focuses on how retention impacts areas assessed by the Care Quality Commission, particularly within the well led and safe key lines of enquiry.
A strong emphasis is placed on using insights to take action. Learners will explore strategies to improve retention, including better onboarding, staff support, leadership approaches, and workplace culture. Practical examples and discussions ensure that learning can be applied directly to real organisational challenges.
Why this training matters
High staff turnover can have a significant impact on continuity of care, staff wellbeing, and regulatory outcomes. Inconsistent staffing can affect service quality and may be reflected in inspection ratings, particularly where providers are unable to demonstrate effective leadership and workforce planning.
This course helps organisations take a proactive approach, using data to understand challenges and implement targeted solutions. It supports compliance with CQC expectations by demonstrating that workforce issues are being monitored, reviewed, and addressed effectively.
For leaders and managers, it provides the knowledge and confidence to make data informed decisions, improve retention, and build a more resilient workforce. The result is stronger teams, better care outcomes, and improved organisational stability.
Course benefits
Understand key workforce metrics and what they mean
Use data to identify retention challenges and trends
Improve staff retention and reduce turnover
Support CQC expectations around leadership and workforce management
Strengthen decision making through data driven insights
Improve staff experience, engagement, and wellbeing
Receive a certificate of completion
Certification and progression
On successful completion, learners receive a certificate, supporting leadership development and workforce planning responsibilities. This course complements training in recruitment, leadership, and quality assurance.
