Update
🧡 Today is World Suicide Prevention Day.
10 September 2026
Resources, insights, updates, downloads and tools.
Articles, free downloads, guides and tools to help you run a better care service. We're growing this hub all the time, so get in touch if there's something specific you need.
What's new
Update
🧠 Level 3 Award in Supervising First Aid for Mental Health
28 August 2026
Update
🌟 Excited to be kicking off delivery of the Inspire to Succeed Skills Bootcamp today!
25 August 2026
Update
🧠☕ We meet up for a coffee and I pull out a chair for you to sit on opposite me. The chai…
7 August 2026
Update
🚨 We've got some exciting news to share! 🚨
3 August 2026
Article
Behaviour Support Training: Understanding Behaviour & Managing Risk
3 August 2026
Update
👋🏼 Were at The Care Show for Somerset hosted by the RCPA.
14 July 2026
Update
🔥 Still spaces left – don’t miss out! 🔥
7 July 2026
Articles
Updates & insights
3 August 2026
Behaviour Support Training: Understanding Behaviour & Managing Risk
We're excited to introduce our new RRN Accredited Behaviour Support Training programmes, designed to help health and social care staff better understand behaviours that may challenge, build confidence and promote safer, person-centred support.
3 July 2026
Inspire to Succeed: A Leadership Skills Bootcamp Transforming Care in Somerset
Our Inspire to Succeed Skills Bootcamp in Yeovil is a practical, part-funded leadership programme designed for aspiring and new managers across Somerset. Across 12 days, you’ll build the confidence, knowledge, and real-world skills needed to lead teams, meet CQC expectations, and progress towards a Registered Manager role.
4 June 2026
Supreme Court DoLS ruling 2026: what it really means for Cheshire West, MCA and care providers
A recent Supreme Court ruling on deprivation of liberty has sparked much discussion and confusion among care providers and managers. While the ruling does change the legal understanding of deprivation of liberty, it does not mean that existing safeguards, like DoLS, should be disregarded.
Downloads
Free downloads & resources
21general
Supervision / one to one form (directed)
Free Supervision Template Download our free Supervision Template, specially designed for the health and social care sector. This practical, easy-to-use document supports structured and meaningful supervision sessions and one-to-one meetings with colleagues or team members. This supervision format helps guide reflective discussions around key areas, including: What’s going well – celebrating successes and recognising good practice Appreciation and recognition – exploring how praise is given and received Areas for development – identifying improvement opportunities and setting goals Workplace wellbeing – discussing how individuals are feeling at work and how to maintain or improve emotional wellbeing Maintaining a positive team culture – exploring what contributes to a supportive working environment Performance overview – summarising progress, strengths, and current performance Addressing challenges – using the FADE model to explore and manage performance concerns constructively Themed learning and support structures – checking if adequate support is in place from peers and managers Open discussion space – capturing any other relevant topics, feedback, or reflections Action points and targets – agreeing next steps to support continued growth and performance This downloadable supervision document is ideal for care managers, team leaders, and senior support staff who want to improve the effectiveness and consistency of staff supervisions in health and social care settings. ✅ Free to download and ready to use. ✅ Supports CQC expectations and person-centred supervision. ✅ Encourages reflective practice and ongoing professional development. If you require additional guidance, resources, or training on how to carry out effective supervisions, please get in touch, we're here to help. Why not check out our supervision training Effective Supervision or our other Leadership & Management Training . Other organisations may call this:- Supervision form, 1:1 template, one-to-one meeting form, reflective supervision record, staff supervision log, performance review template, support and supervision form, care team supervision tool, supervision meeting template, social care supervision format.
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ABC Behaviour Record
Recording behaviours is crucial for analysing the root causes of behaviours that may challenge, and at Northbrook, we provide the tools to make this easier. Our ABC Behaviour Record Form is thoughtfully designed to help you factually document behaviours, making it easier to identify recurring patterns and themes. With a dedicated section for reflective practice, this form ensures that learning from each event is an integral part of your approach to care. We strongly recommend training on the use of these forms to maximise their effectiveness, ensuring your team can confidently and accurately record observations. Enhance your care organisation’s capability with Northbrook’s tailored support services, including training, recruitment, and business consultancy. Whether you’re aiming to improve behavioural analysis or seeking expert guidance, we are here to support your needs. If you're looking for training for Positive Behaviour Support Awareness training then this is something that we can offer. We are growing our free digital download resource centre for you, we offer; - Easy-to-Use Behaviour Record Forms: Factually document behaviours and begin identifying key themes. - Reflective Practice Section: Encourages learning and improvement from each recorded event. Tailored Support: Maximise the impact of these tools with our bespoke training, recruitment, and consultancy services. Improve Your Care Services with Northbrook Enhance your team’s ability to address behaviours that challenge by equipping them with effective tools and comprehensive support. Explore our digital downloads and discover how our solutions can help your care organisation thrive. Other companies may call this: ABC Behaviour Record Form, Behaviour Recording, Behaviour Analysis, Digital Behaviour Record Forms, Care Organisation Tools, Reflective Practice, Behavioural Support Training, Training for Behaviour Recording.
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Service Improvement Plan
Service improvement is essential for maintaining high standards of care, we provide the tools to make this process simpler. Our Service Improvement Plan is thoughtfully crafted to help care managers in England effectively track tasks, set clear goals, and document progress, ensuring a structured approach to care enhancement. This tool is ideal for demonstrating to regulators that your organisation is proactive in addressing and resolving issues. Strengthen your care services with Northbrook’s free digital resources, and discover how our tailored recruitment, consultancy, and training support can help your organisation excel. We are growing our free digital download resource centre for you, we offer: Easy-to-Use Service Improvement Plans: Monitor tasks, track progress, and set clear objectives. Evidence of Compliance: Showcase your proactive management approach to regulators. Tailored Support: Maximise the benefits of these tools with our bespoke consultancy and training services. Improve Your Care Services with Northbrook Equip your team with effective tools and comprehensive support. Explore our digital downloads and discover how our solutions can help your care organisation succeed. Other companies may refer to this as: Care Improvement Plan, Service Enhancement Plan, Digital Care Management Tools, Compliance Support, Care Management Resources, Quality Improvement, Service Development Tools
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Updates
Latest from our team
🧡 Today is World Suicide Prevention Day.
🧡 Today is World Suicide Prevention Day. This year's theme reminds us of the power of starting the conversation and changing the narrative around suicide. For too long, suicide and mental health struggles have been surrounded by silence and stigma. Creating change starts with openness, understanding, and support. It starts with listening. It starts with talking. It starts with knowing that no one should have to face difficult times alone. Every conversation matters. Whether it's a quick check-in with a colleague, a phone call to a friend, or simply taking the time to ask someone how they're really doing, these small moments can help build a more supportive and understanding society. Today, let's all play our part in changing the narrative. By raising awareness, encouraging compassion, and creating spaces where people feel heard, we can help ensure that those who need support know they are not alone. 🧡 Start the conversation. Listen with empathy. Support without judgement. #WorldSuicidePreventionDay #WSPD2026 #StartTheConversation #ChangingTheNarrative #SuicidePrevention #MentalHealthAwareness #Communication #Compassion
🧠 Level 3 Award in Supervising First Aid for Mental Health
🧠 Level 3 Award in Supervising First Aid for Mental Health Would you know how to confidently support a colleague experiencing a mental health challenge? Mental health is just as important as physical health. This accredited Level 3 qualification will give you the knowledge, leadership skills and confidence to support others and help create a more positive workplace culture. 📅 Dates: Thursday 29th & Friday 30th October 2026 🕒 Time: 09:30am - 4:30pm (both days) 📍 Location: Yeovil 💷 Cost: £240 per delegate 🎓 Qualification: Level 3 Award in Supervising First Aid for Mental Health ✅ Certificate valid for 3 years What you'll learn: ✔️ How to recognise the signs and symptoms of mental health conditions ✔️ Practical ways to support individuals experiencing mental health challenges ✔️ How to recognise and manage stress ✔️ The Mental Health First Aid Action Plan ✔️ How to promote a positive mental health culture within your organisation ✔️ Understanding a range of conditions including PTSD, self-harm, eating disorders, bipolar disorder, psychosis and schizophrenia ✔️ How to confidently support and guide others in a leadership or supervisory role Ideal for managers, supervisors, team leaders, registered managers, wellbeing leads, HR professionals and anyone responsible for supporting staff wellbeing. 🎟️ Book now and take the next step towards becoming a Mental Health First Aider and workplace wellbeing champion. 🔗 Book your place: https://www.northbrook.org.uk/l/bwhdxr #MentalHealthFirstAid #MentalHealthAwareness #WorkplaceWellbeing #LeadershipDevelopment #HealthAndSocialCare #ManagerTraining #TeamLeader #WellbeingAtWork #Yeovil #Somerset #NorthbrookTraining #LearningAndDevelopment #MentalHealthMatters
🌟 Excited to be kicking off delivery of the Inspire to Succeed Skills Bootcamp today!
🌟 Excited to be kicking off delivery of the Inspire to Succeed Skills Bootcamp today! We're is looking forward to welcoming a new cohort of new and aspiring leaders and managers commencing the beginning an exciting three month learning journey together. Over the programme, participants will complete 12 days of classroom based learning, alongside opportunities to put their skills into practice in the workplace. They'll return throughout the programme to reflect on their experiences, share learning, and continue building their confidence and capability as leaders. This Skills Bootcamp provides a fantastic opportunity for new and aspiring managers within health and social care to develop practical leadership and management skills that are not always taught before stepping into a management role. Here's to a rewarding few months of learning, growth, and development for everyone involved. 🚀 #SkillsBootcamp #InspireToSucceed #HealthAndSocialCare #LeadershipDevelopment #AspiringManagers #LearningAndDevelopment
🧠☕ We meet up for a coffee and I pull out a chair for you to sit on opposite me. The chair is filthy. It's covered in t
🧠☕ We meet up for a coffee and I pull out a chair for you to sit on opposite me. The chair is filthy. It's covered in tea and coffee stains, damp, smells unpleasant, has crumbs stuck in the corner, stains and looks like it hasn't been cleaned in months. Despite all of that, I still expect you to sit in it while we chat. Would you? Of course you wouldn't, most of us would be looking for another chair. One of the things we talk about during Moving and Assisting training is wheelchairs, not just how to use them safely, but how important it is to maintain them properly too. The reality is that wheelchairs are often one of the most overlooked pieces of equipment in care. They're used every day. They pick up crumbs, stains, mud, dust and dirt. Drinks get spilled on them. Food gets dropped into them. Wheels get clogged up. Footplates get covered in muck. Controls become sticky. Dust gathers. Cobwebs appear. Before long, what should be someone's seat, independence and freedom becomes something people stop noticing altogether. Yet for many individuals, this is where they spend 12, 14, 16 hours of their day. So why do we expect people to sit in a dirty, dusty, stained, unpleasant-smelling wheelchair all day long when most of us wouldn't sit in a filthy coffee shop chair for ten minutes? How is that dignified? How is that person-centred? How is that fair? Whether it's the first transfer of the day or the fifth, we should be supporting people back into a wheelchair that's clean, comfortable and cared for. 🧽 Wipe it down. 🪶 Get rid of the dust and cobwebs. 🔧 Check it for damage. 🛞 Clean the wheels. ✅ Wash covers and cushions where needed. 🕹️ Clean the controls and contact points. These sound like small things, But small things have a massive impact on dignity, comfort, wellbeing and quality of life. When I visit care services, this is one of the things I always look out for. Not because it's complicated. But because it's often forgotten. 💭 Out of interest, what are the small things you look out for when visiting or working in a care service? What subtle signs tell you the difference between good care and great care? The standards we walk past are often the standards we accept. #HealthAndSocialCare #DignityInCare #PersonCentredCare #MovingAndAssisting #WheelchairAwareness #CareQuality #SocialCare #CareTraining #Healthcare #LeadershipInCare
🚨 We've got some exciting news to share! 🚨
🚨 We've got some exciting news to share! 🚨 Over the past couple weeks, we've been investing in ourselves, refreshing our skills and gaining new certifications so that we can bring even more value to the organisations we support. We're delighted to introduce our new PMVA courses that are delivered as part of the Able Target Systems (ATS), designed to help health and social care teams understand behaviours that may challenge, build confidence and create safer environments for everyone involved. This training isn't just about managing behaviour when it happens. It's about understanding why behaviour occurs, recognising the early signs, reducing risk where possible and giving staff the knowledge, skills and confidence to respond professionally and safely. Three of the courses we offer; ✅ Behaviour Support & Breakaway Training ✅ Behaviour Support & Physical Interventions Training ✅ Behaviour Support & Restrictive Interventions Training 👀We are also able to deliver bespoke training specifically based on your service needs. We're incredibly proud to be bringing this training to Northbrook and can't wait to start supporting more organisations with this important area of practice. If you'd like to learn more, check out our latest blog with some more information or get in touch to discuss how these programmes could support your team; https://www.northbrook.org.uk/blog/behaviour-support-training-understanding-behaviour-managing-risk 💚 "If we ignore the whispers of behaviour, we must be prepared to deal with the shouts." #PMVA #BehaviourSupport #PositiveBehaviourSupport #RRNStandards #HealthAndSocialCare #LearningAndDevelopment #Northbrook #CareTraining #StaffDevelopment
👋🏼 Were at The Care Show for Somerset hosted by the RCPA.
👋🏼 Were at The Care Show for Somerset hosted by the RCPA. It's at Wellsprings Leisure Centre, Taunton. If you're in the area come on by and stop by our stand and say hello! Would love to see you all.
Tools
Digital tools for care providers
Practical calculators and planners built around real questions we hear from care providers. We're starting small and adding more based on what you tell us would help.
Available now
OpenDoc
A growing online library of care policies and procedures, written with sector experts and free to download.
Learn moreComing soon
Cost of Care
Benchmark your hourly fee rates against true delivery costs, including pay, on costs, travel, training and overhead.
Looking for something specific?
Tell us what would help and we'll grow this hub around what care providers actually need.