Update
🧠☕ We meet up for a coffee and I pull out a chair for you to sit on opposite me. The chai…
7 August 2026
Resources, insights, updates, downloads and tools.
Articles, free downloads, guides and tools to help you run a better care service. We're growing this hub all the time, so get in touch if there's something specific you need.
What's new
Update
🚨 We've got some exciting news to share! 🚨
3 August 2026
Article
Behaviour Support Training: Understanding Behaviour & Managing Risk
3 August 2026
Update
👋🏼 Were at The Care Show for Somerset hosted by the RCPA.
14 July 2026
Update
🔥 Still spaces left – don’t miss out! 🔥
7 July 2026
Update
⏳ There’s still time to book!
6 July 2026
Article
Inspire to Succeed: A Leadership Skills Bootcamp Transforming Care in Somerset
3 July 2026
Update
📣 We’re exhibiting at the RCPA Care Show for Somerset!
30 June 2026
Articles
Updates & insights
3 August 2026
Behaviour Support Training: Understanding Behaviour & Managing Risk
We're excited to introduce our new RRN Accredited Behaviour Support Training programmes, designed to help health and social care staff better understand behaviours that may challenge, build confidence and promote safer, person-centred support.
3 July 2026
Inspire to Succeed: A Leadership Skills Bootcamp Transforming Care in Somerset
Our Inspire to Succeed Skills Bootcamp in Yeovil is a practical, part-funded leadership programme designed for aspiring and new managers across Somerset. Across 12 days, you’ll build the confidence, knowledge, and real-world skills needed to lead teams, meet CQC expectations, and progress towards a Registered Manager role.
4 June 2026
Supreme Court DoLS ruling 2026: what it really means for Cheshire West, MCA and care providers
A recent Supreme Court ruling on deprivation of liberty has sparked much discussion and confusion among care providers and managers. While the ruling does change the legal understanding of deprivation of liberty, it does not mean that existing safeguards, like DoLS, should be disregarded.
Downloads
Free downloads & resources
19general
Supervision / one to one form (directed)
Free Supervision Template Download our free Supervision Template, specially designed for the health and social care sector. This practical, easy-to-use document supports structured and meaningful supervision sessions and one-to-one meetings with colleagues or team members. This supervision format helps guide reflective discussions around key areas, including: What’s going well – celebrating successes and recognising good practice Appreciation and recognition – exploring how praise is given and received Areas for development – identifying improvement opportunities and setting goals Workplace wellbeing – discussing how individuals are feeling at work and how to maintain or improve emotional wellbeing Maintaining a positive team culture – exploring what contributes to a supportive working environment Performance overview – summarising progress, strengths, and current performance Addressing challenges – using the FADE model to explore and manage performance concerns constructively Themed learning and support structures – checking if adequate support is in place from peers and managers Open discussion space – capturing any other relevant topics, feedback, or reflections Action points and targets – agreeing next steps to support continued growth and performance This downloadable supervision document is ideal for care managers, team leaders, and senior support staff who want to improve the effectiveness and consistency of staff supervisions in health and social care settings. ✅ Free to download and ready to use. ✅ Supports CQC expectations and person-centred supervision. ✅ Encourages reflective practice and ongoing professional development. If you require additional guidance, resources, or training on how to carry out effective supervisions, please get in touch, we're here to help. Why not check out our supervision training Effective Supervision or our other Leadership & Management Training . Other organisations may call this:- Supervision form, 1:1 template, one-to-one meeting form, reflective supervision record, staff supervision log, performance review template, support and supervision form, care team supervision tool, supervision meeting template, social care supervision format.
Get this download
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ABC Behaviour Record
Recording behaviours is crucial for analysing the root causes of behaviours that may challenge, and at Northbrook, we provide the tools to make this easier. Our ABC Behaviour Record Form is thoughtfully designed to help you factually document behaviours, making it easier to identify recurring patterns and themes. With a dedicated section for reflective practice, this form ensures that learning from each event is an integral part of your approach to care. We strongly recommend training on the use of these forms to maximise their effectiveness, ensuring your team can confidently and accurately record observations. Enhance your care organisation’s capability with Northbrook’s tailored support services, including training, recruitment, and business consultancy. Whether you’re aiming to improve behavioural analysis or seeking expert guidance, we are here to support your needs. If you're looking for training for Positive Behaviour Support Awareness training then this is something that we can offer. We are growing our free digital download resource centre for you, we offer; - Easy-to-Use Behaviour Record Forms: Factually document behaviours and begin identifying key themes. - Reflective Practice Section: Encourages learning and improvement from each recorded event. Tailored Support: Maximise the impact of these tools with our bespoke training, recruitment, and consultancy services. Improve Your Care Services with Northbrook Enhance your team’s ability to address behaviours that challenge by equipping them with effective tools and comprehensive support. Explore our digital downloads and discover how our solutions can help your care organisation thrive. Other companies may call this: ABC Behaviour Record Form, Behaviour Recording, Behaviour Analysis, Digital Behaviour Record Forms, Care Organisation Tools, Reflective Practice, Behavioural Support Training, Training for Behaviour Recording.
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Service Improvement Plan
Service improvement is essential for maintaining high standards of care, we provide the tools to make this process simpler. Our Service Improvement Plan is thoughtfully crafted to help care managers in England effectively track tasks, set clear goals, and document progress, ensuring a structured approach to care enhancement. This tool is ideal for demonstrating to regulators that your organisation is proactive in addressing and resolving issues. Strengthen your care services with Northbrook’s free digital resources, and discover how our tailored recruitment, consultancy, and training support can help your organisation excel. We are growing our free digital download resource centre for you, we offer: Easy-to-Use Service Improvement Plans: Monitor tasks, track progress, and set clear objectives. Evidence of Compliance: Showcase your proactive management approach to regulators. Tailored Support: Maximise the benefits of these tools with our bespoke consultancy and training services. Improve Your Care Services with Northbrook Equip your team with effective tools and comprehensive support. Explore our digital downloads and discover how our solutions can help your care organisation succeed. Other companies may refer to this as: Care Improvement Plan, Service Enhancement Plan, Digital Care Management Tools, Compliance Support, Care Management Resources, Quality Improvement, Service Development Tools
Get this download
Updates
Latest from our team
🧠☕ We meet up for a coffee and I pull out a chair for you to sit on opposite me. The chair is filthy. It's covered in t
🧠☕ We meet up for a coffee and I pull out a chair for you to sit on opposite me. The chair is filthy. It's covered in tea and coffee stains, damp, smells unpleasant, has crumbs stuck in the corner, stains and looks like it hasn't been cleaned in months. Despite all of that, I still expect you to sit in it while we chat. Would you? Of course you wouldn't, most of us would be looking for another chair. One of the things we talk about during Moving and Assisting training is wheelchairs, not just how to use them safely, but how important it is to maintain them properly too. The reality is that wheelchairs are often one of the most overlooked pieces of equipment in care. They're used every day. They pick up crumbs, stains, mud, dust and dirt. Drinks get spilled on them. Food gets dropped into them. Wheels get clogged up. Footplates get covered in muck. Controls become sticky. Dust gathers. Cobwebs appear. Before long, what should be someone's seat, independence and freedom becomes something people stop noticing altogether. Yet for many individuals, this is where they spend 12, 14, 16 hours of their day. So why do we expect people to sit in a dirty, dusty, stained, unpleasant-smelling wheelchair all day long when most of us wouldn't sit in a filthy coffee shop chair for ten minutes? How is that dignified? How is that person-centred? How is that fair? Whether it's the first transfer of the day or the fifth, we should be supporting people back into a wheelchair that's clean, comfortable and cared for. 🧽 Wipe it down. 🪶 Get rid of the dust and cobwebs. 🔧 Check it for damage. 🛞 Clean the wheels. ✅ Wash covers and cushions where needed. 🕹️ Clean the controls and contact points. These sound like small things, But small things have a massive impact on dignity, comfort, wellbeing and quality of life. When I visit care services, this is one of the things I always look out for. Not because it's complicated. But because it's often forgotten. 💭 Out of interest, what are the small things you look out for when visiting or working in a care service? What subtle signs tell you the difference between good care and great care? The standards we walk past are often the standards we accept. #HealthAndSocialCare #DignityInCare #PersonCentredCare #MovingAndAssisting #WheelchairAwareness #CareQuality #SocialCare #CareTraining #Healthcare #LeadershipInCare
🚨 We've got some exciting news to share! 🚨
🚨 We've got some exciting news to share! 🚨 Over the past couple weeks, we've been investing in ourselves, refreshing our skills and gaining new certifications so that we can bring even more value to the organisations we support. We're delighted to introduce our new PMVA courses that are delivered as part of the Able Target Systems (ATS), designed to help health and social care teams understand behaviours that may challenge, build confidence and create safer environments for everyone involved. This training isn't just about managing behaviour when it happens. It's about understanding why behaviour occurs, recognising the early signs, reducing risk where possible and giving staff the knowledge, skills and confidence to respond professionally and safely. Three of the courses we offer; ✅ Behaviour Support & Breakaway Training ✅ Behaviour Support & Physical Interventions Training ✅ Behaviour Support & Restrictive Interventions Training 👀We are also able to deliver bespoke training specifically based on your service needs. We're incredibly proud to be bringing this training to Northbrook and can't wait to start supporting more organisations with this important area of practice. If you'd like to learn more, check out our latest blog with some more information or get in touch to discuss how these programmes could support your team; https://www.northbrook.org.uk/blog/behaviour-support-training-understanding-behaviour-managing-risk 💚 "If we ignore the whispers of behaviour, we must be prepared to deal with the shouts." #PMVA #BehaviourSupport #PositiveBehaviourSupport #RRNStandards #HealthAndSocialCare #LearningAndDevelopment #Northbrook #CareTraining #StaffDevelopment
👋🏼 Were at The Care Show for Somerset hosted by the RCPA.
👋🏼 Were at The Care Show for Somerset hosted by the RCPA. It's at Wellsprings Leisure Centre, Taunton. If you're in the area come on by and stop by our stand and say hello! Would love to see you all.
🔥 Still spaces left – don’t miss out! 🔥
🔥 Still spaces left – don’t miss out! 🔥 Our Tier 2 Oliver McGowan Facilitator Train the Trainer Course is designed to empower passionate professionals to lead meaningful change in learning disability and autism support. 📅 Dates: Thursday 17 & Friday 18 September 2026 ⏰ Time: 9:30am – 4:30pm (both days) 📍 Location: Yeovil, Somerset This interactive 2-day, face-to-face course will give you the knowledge, confidence and practical skills to co-deliver this essential training alongside experts by lived experience. ✨ Why join us? ✅ Become a certified NHS Tier 2 Facilitator ✅ Gain the confidence to train and inspire others ✅ Strengthen your knowledge of autism and learning disabilities ✅ Deliver impactful, person-centred learning ✅ Make a real difference in the quality of care and support 💬 This isn’t just training – it’s a chance to lead change, champion inclusion, and raise standards across health and social care. 👉 Secure your place now https://www.northbrook.org.uk/l/qhe35h #OliverMcGowanTraining #TrainTheTrainer #SocialCareTraining #InclusivePractice #AutismAwareness #LearningDisabilities #NorthbrookTraining #MakeADifference #HealthAndSocialCare
⏳ There’s still time to book!
⏳ There’s still time to book! Inspire to Succeed: Skills Bootcamp for Aspiring Care Leaders Our Inspire to Succeed Skills Bootcamp is designed for new and aspiring managers who want to build confidence, strengthen their knowledge, and lead with impact and you can still secure a place this August. 📅 12 days of expert-led training 📚 72 guided learning hours 🕒 Delivered over several weeks to fit around your role You’ll gain essential skills and knowledge in areas such as: ✅ Leadership and management fundamentals ✅ Effective supervision skills ✅ CQC compliance and expectations ✅ Mental Capacity Act (MCA) ✅ Deprivation of Liberty Safeguards (DoLS) ✅ Safeguarding for leaders and managers ✅ Level 3 Health and Safety qualification 💸 The BEST Part?... its up to 90% Funded!! This programme is part-funded, making it more accessible: ✔ 90% funded for organisations with fewer than 250 staff ✔ 70% funded for organisations with 250+ staff If you’re living or working in Somerset and ready to take the next step, this is your chance to: ✨ Build confidence ✨ Strengthen your leadership ✨ Deliver safer, higher-quality care ⏳ There’s still time to book 👉 Find out more and secure your place https://www.northbrook.org.uk/blog/inspiretosucceedskillsbootcamp-yeovil 📢 Tag a colleague or share this with someone who shouldn’t miss out
📣 We’re exhibiting at the RCPA Care Show for Somerset!
📣 We’re exhibiting at the RCPA Care Show for Somerset! We’re excited to be part of this fantastic event, bringing together care professionals from across the region 🤝 If you’re attending, pop over and say hello 👋 Come and chat with us about how we can support your service with training, recruitment, and consultancy. It’s a great chance to connect, share ideas, and strengthen our care community ❤️ 📍 Find out more about the event here: https://rcpa.org.uk/the-care-show-for-somerset-2026/ We hope to see you there! #SocialCare #SomersetCare #CareShow #CareCommunity #LearningAndDevelopment #CareSector
Tools
Digital tools for care providers
Practical calculators and planners built around real questions we hear from care providers. We're starting small and adding more based on what you tell us would help.
Available now
OpenDoc
A growing online library of care policies and procedures, written with sector experts and free to download.
Learn moreComing soon
Cost of Care
Benchmark your hourly fee rates against true delivery costs, including pay, on costs, travel, training and overhead.
Looking for something specific?
Tell us what would help and we'll grow this hub around what care providers actually need.