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Positive Behaviour Support (Introduction)

This introductory course equips health and social care professionals with practical, person-centred strategies to understand and proactively support positive behaviour, fostering independence and well-being.

5 Hours Up to 12 Cert valid 3 years
Positive Behaviour Support (Introduction)

Develop a practical and compassionate approach to supporting behaviour with this Introduction to Positive Behaviour Support training course. Designed for health and social care professionals, this course provides the knowledge and tools needed to understand behaviours of concern and respond in a safe, person centred, and proactive way.

Positive Behaviour Support, often referred to as PBS, focuses on understanding the reasons behind behaviour and improving quality of life for the individual. This course introduces key principles that help staff move away from reactive responses and instead use supportive, consistent strategies that promote dignity, independence, and wellbeing.

Ideal for a wide range of care settings, this training supports staff in building stronger relationships, reducing incidents, and creating more positive environments for both individuals and teams. Learners gain practical skills that can be applied immediately in the workplace, supporting safer and more effective care delivery.

Training can be delivered at your workplace or at our dedicated training room in Yeovil, Somerset, offering a flexible and professional learning environment.

What this course offers

This course provides a clear introduction to the principles of Positive Behaviour Support and how they apply in real care settings. Learners will explore why behaviours occur, including how communication, environment, and individual needs can influence behaviour.

Participants will learn how to identify triggers and early warning signs, allowing them to respond proactively and reduce the likelihood of escalation. The course also covers how to develop supportive strategies that promote positive outcomes, focusing on consistency, communication, and person centred approaches.

There is a strong emphasis on improving quality of life, helping staff understand how meaningful activities, choice, and independence can reduce behaviours of concern. Real life examples and scenarios are used to support learning and ensure practical application in day to day roles.

Why this training matters

Challenging behaviour can have a significant impact on individuals, staff, and care environments if not managed appropriately. Without the right knowledge, responses can become reactive, which may increase distress and risk.

Positive Behaviour Support provides a structured and evidence based approach to understanding behaviour and improving outcomes. This training helps staff feel more confident in managing situations calmly and effectively, reducing incidents and promoting safer environments.

For organisations, it supports better care outcomes, improved staff confidence, and a more consistent approach to behaviour support. It also contributes to higher standards of care and a more positive experience for individuals receiving support.

Course benefits

  • Understand the principles of Positive Behaviour Support

  • Learn how to identify triggers and early warning signs

  • Develop proactive strategies to reduce behaviours of concern

  • Improve communication and person centred support

  • Promote independence, dignity, and quality of life

  • Build confidence in managing challenging situations

  • Receive a certificate of completion

Certification and progression

On successful completion, learners receive a certificate, supporting their professional development and understanding of Positive Behaviour Support. This course also provides a foundation for further training in behaviour management, autism, and specialist care.

Learning objectives

  • Understand why people may engage in behaviours that challenge.
  • Understand the behaviour escalation cycle and Identify Proactive, Active and Reactive Strategies.
  • Identify how relevant legislation and guidance influence working practices.
  • Understand the importance of the post-incident process and record keeping.
  • Demonstrate how to keep safe when supporting individuals that may engage in behaviours that challenge.

Who should attend

This Introduction to Positive Behaviour Support course is suitable for anyone working in health and social care who supports individuals whose behaviour may present challenges. It is particularly relevant for those in direct care roles who want to develop a more structured and supportive approach.

This course is ideal for:

  • Care assistants and support workers in residential and supported living settings

  • Domiciliary care staff supporting individuals in their own homes

  • Staff working with individuals with learning disabilities, autism, or mental health needs

  • Senior carers and team leaders

  • Healthcare assistants and community care staff

  • Education and specialist support staff

  • New starters who require an introduction to behaviour support

No prior experience is required, making this course suitable for both new and experienced staff.

Frequently asked questions