Develop a practical and compassionate approach to supporting behaviour with this Introduction to Positive Behaviour Support training course. Designed for health and social care professionals, this course provides the knowledge and tools needed to understand behaviours of concern and respond in a safe, person centred, and proactive way.
Positive Behaviour Support, often referred to as PBS, focuses on understanding the reasons behind behaviour and improving quality of life for the individual. This course introduces key principles that help staff move away from reactive responses and instead use supportive, consistent strategies that promote dignity, independence, and wellbeing.
Ideal for a wide range of care settings, this training supports staff in building stronger relationships, reducing incidents, and creating more positive environments for both individuals and teams. Learners gain practical skills that can be applied immediately in the workplace, supporting safer and more effective care delivery.
Training can be delivered at your workplace or at our dedicated training room in Yeovil, Somerset, offering a flexible and professional learning environment.
What this course offers
This course provides a clear introduction to the principles of Positive Behaviour Support and how they apply in real care settings. Learners will explore why behaviours occur, including how communication, environment, and individual needs can influence behaviour.
Participants will learn how to identify triggers and early warning signs, allowing them to respond proactively and reduce the likelihood of escalation. The course also covers how to develop supportive strategies that promote positive outcomes, focusing on consistency, communication, and person centred approaches.
There is a strong emphasis on improving quality of life, helping staff understand how meaningful activities, choice, and independence can reduce behaviours of concern. Real life examples and scenarios are used to support learning and ensure practical application in day to day roles.
Why this training matters
Challenging behaviour can have a significant impact on individuals, staff, and care environments if not managed appropriately. Without the right knowledge, responses can become reactive, which may increase distress and risk.
Positive Behaviour Support provides a structured and evidence based approach to understanding behaviour and improving outcomes. This training helps staff feel more confident in managing situations calmly and effectively, reducing incidents and promoting safer environments.
For organisations, it supports better care outcomes, improved staff confidence, and a more consistent approach to behaviour support. It also contributes to higher standards of care and a more positive experience for individuals receiving support.
Course benefits
Understand the principles of Positive Behaviour Support
Learn how to identify triggers and early warning signs
Develop proactive strategies to reduce behaviours of concern
Improve communication and person centred support
Promote independence, dignity, and quality of life
Build confidence in managing challenging situations
Receive a certificate of completion
Certification and progression
On successful completion, learners receive a certificate, supporting their professional development and understanding of Positive Behaviour Support. This course also provides a foundation for further training in behaviour management, autism, and specialist care.




