Develop a deeper understanding of mental health and build the confidence to support others with this Level 2 Award in First Aid for Mental Health. This recognised qualification is designed for individuals who want to move beyond basic awareness and gain practical skills to identify, understand, and respond to mental health concerns in the workplace or care setting.
Mental health plays a vital role in overall wellbeing and workplace performance. This course supports learners in recognising a wider range of mental health conditions, understanding their impact, and providing appropriate first aid support until professional help can be accessed.
Aligned with workplace wellbeing responsibilities and health and safety expectations, this qualification helps organisations create a supportive environment where mental health is taken seriously. It also supports Care Quality Commission expectations around staff wellbeing, safe care, and person centred approaches within health and social care services.
Training can be delivered at your workplace or at our dedicated training room in Yeovil, Somerset, offering a flexible and professional learning environment.
What this course offers
This Level 2 Award provides a more in depth understanding of mental health compared to introductory level training. Learners will explore a range of common mental health conditions, including stress, anxiety, depression, and low mood, and understand how these can impact individuals in different settings.
Participants will develop the skills to recognise early signs of mental health issues, approach and support individuals effectively, and provide initial assistance in a safe and appropriate way. The course also focuses on communication techniques, helping learners feel more confident in having sensitive conversations.
A key element of the training is understanding the role of a mental health first aider, including maintaining boundaries, offering reassurance, and signposting individuals to further support. Practical discussions and scenarios help reinforce learning and ensure it can be applied confidently in real situations.
Why this training matters
Mental health challenges are increasingly recognised as a key factor affecting individuals and organisations. Without appropriate knowledge and support, issues may go unrecognised, leading to reduced wellbeing, absence, and lower quality outcomes.
This course helps organisations take a proactive and structured approach to mental health, supporting both staff and service users. As a Level 2 Award, it demonstrates a commitment to recognised training standards and supports compliance with expectations around staff wellbeing and duty of care.
For learners, it provides the confidence and ability to offer meaningful support, contribute to a positive environment, and respond appropriately to mental health concerns when they arise.
Course benefits
Gain a Level 2 Award in First Aid for Mental Health
Develop a deeper understanding of common mental health conditions
Learn how to recognise signs and symptoms of mental ill health
Build confidence in supporting individuals and having sensitive conversations
Understand the role and responsibilities of a mental health first aider
Promote a positive and supportive workplace culture
Receive a recognised Level 2 qualification
Certification and progression
On successful completion, learners receive a Level 2 Award in First Aid for Mental Health. This qualification provides a pathway to further training, including more advanced mental health first aid and leadership or wellbeing focused programmes.
